This module addresses the needs of people who either hope to enter a supervisory position or who are already in the role and wish to improve their management skills. Students will examine and apply management theory and develop a range of practical work based skills needed to perform effectively as a supervisor in a variety of organisational contexts. There is a strong emphasis in the module on effective leadership, teamwork, communication and motivating oneself and others to achieve goals.

1. Analyse the importantand evolving role of supervisors in leading people to achieve organisational goals.

2. Examinethe self and theinterpersonal skills needed to lead and manage others in the workplace.

3. Assess management theories and their influence onmanagement thinking and action.

4. Communicate effectively to a group.

5. Select appropriate methodstomotivateand managethe performance of others.

6. Analyse ethical concerns in decision-making and the role that supervisors play in promoting an inclusive culture.

The module will familiarise learners with the historical development and fundamentals of modern Human Resource Management. It will also introduce learners to the fundamental principles of employment law which frames decision-making in respect of human resource management.

The introduction to law in the first part of the module will provide an essential context for the manner in which Human Resource Management is delivered. The module will acquaint students with the way in which HRM furthers organisational objectives.

1. Appreciate the role of employment law and articulate a sensitivity to legal considerations in decision making at work.

2. Classify and describe the sources of law, legal institutions and the roles of legal professionals.

3. Articulate the nature of the law that governs dismissal and equality.

4. Explain the historical development of human resource managementand how HRM theory informs practice.

5. Explain how the internal and external business environment influences human resource management, and in particular how law frames HR practice.

6. Evaluate how effective HR practice contributes to the achievement of organisational objectives.

The aim of this module is to provide students with an overview of the financial and economic context within which organisations operate.

It will afford students the opportunity to appreciate the central role of the financial function in an organisation. It will also offer students an insight into the importance to the organisation of the economic environment.

1. Describe the nature, purpose, role and scope of financial information.

2. Analyse and evaluate financial data and information.

3. Definespecific cost terms and explain howthese costs relate to business decision-making.

4. Explain the budgetary process, prepare and reconcile flexedstatements and identify theirimportance inan organisational control.

5. Describe the nature, purposes, context and principles of economics and apply these principles to resource allocation decisions.

6. Interpret the role, and the limitations, of the free market system in resource allocation including in the context of sustainability.

7. Explain the nature of economic growth, its drivers and its limitations, including in the context of sustainability.

8. Contribute to debate on contemporary economic issues.

This module provides the opportunity to examine a work related issue and to develop transferable intellectual and employability skills to enter the jobs market. Working under the guidance of an academic supervisor, students will be offered the opportunity to work on an industry-based project to solve practical problems that require an application-oriented thinking.

The aim therefore of this module is to enable students to use the knowledge, skills and competence gained in preceding programme modules and apply them in their work environment. Students will focus on work-based issues or problems which have the potential to contribute to their own personal and/or managerial development. The module is based on the action learning cycle of 1. Action; 2. Learning from the experience of action; 3. Reflection; 4. Action (new action or changes). The overall objective is for students to develop the ability to question, understand, reflect and gain insight into how to act in the future in relation to their specific project topic.

Through this module, the student acquires requisite skills in experimental techniques, data evaluation, and written and oral communication as well as an understanding of the business in which they work.

In addition, the student will gain experience in analysing and interpreting data and presenting their results in a clear and competent manner both in written and oral format

1. Identify and describe a problem in the context of the individual and the organisation;

2. Prepare a time based proactive plan

3. Identify, in the context of the problem under review relevant connections with literature sources, principles, concepts and other course materials.

4. Demonstrate a systematic approach to problem-solving and generate appropriate solution from this process;

5. Demonstrate the ability to engage in reflective practice and evaluate their learning from an individual and organisational perspective – incorporating their own experience and inputs of others within the organisation.

6. Identify and investigate potential follow on or otherresearch possibilities and developments arising from this study;

7. Present the research findings through a finalised individual written report and reflect on their learning around the project and conducting research.

This module aims to provide students with a knowledge and understanding of the nature and role of operations in a variety of product and service organisations. It provides an overview of the key activities and processes in designing, delivering, planning and controlling operations. These are integrated with operations strategy and operations performance throughout the module. The role of people in operations is a key focus of the module and organising for continuous improvement. Sustainability is addressed specifically and as a theme throughout the module.

1. Explain the role of operations management and key terminology and concepts and how they apply to different operations scenarios;

2. Examine operations planning and control systems;

3. Demonstrate an awareness of sustainability in operations management, and it’s impact on process, practices and systems;

4. Demonstrate the ability to apply quality management systems in operations, and in continuous improvement of operations;

5. Appraise the design of operations in relation to process, layout and use of technology;

6. Demonstrate an overall knowledge of the role of people in all elements of operations.

7. Examine supply chain management activities and inventory management in relation to Operations;

Ireland is a highly developed service economy, where the public expects prompt, efficient and high-quality service from service organisations. This module is aimed at individuals working in a service environment (public or private sector) or who aspire to a career in service management. It examines the nature of services and develops an approach to managing and delivering service that focuses on service processes and design, managing the public interface and improving service quality. The approach will take account of different contexts in the private and public sector, encouraging students to apply their learning to their professional context.

1. Analyse the nature and context of services in the public/private sectors.

2. Assess service users needs and design the service approach accordingly.

3. Examine the role of front-line and support staff in the public/private sectors and assess the requirements for good management of these key personnel.

4. Design efficient, effective and sustainable service processes and communication strategies in a private/public sector context.

5. Define service quality and use tools to measure and improve service quality in a public/private sector context.