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Registration FAQs
FAQ’s
When can I register?
You will receive an email from the Registration, Fees and Grants office advising you to register. The registration email will be sent to the email address you provided in your application to ATU. Please keep a check on this email account including your junk/spam folders.
I haven’t received my registration email yet. What should I do?
If you are eligible to register but have not received your registration email, please check your junk/spam folders. If your email is not in your junk/spam folders please contact the Registration, Fees and Grant offices on your campus.
Where can I find my ATU student number and email address?
Your ATU student number will be included in the email inviting you to register.
Your ATU email address is in the format: studentnumber@atu.ie
I have a hold on my account and cannot register
Registration holds are placed on students accounts that have outstanding fees from previous academic years. Outstanding fees will need to be paid before you can register.
Please contact the Fees Office at your campus by emailing:
studentfees.galwaymayo@atu.ie
feecollection.stangelas@atu.ie
Please include your application and/or student number.
I am registering for my course, but I cannot upload a photo.
All students must upload a photo as part of the registration process for their student ID card. If you are unable to upload a photo, please check the following:
- The image file must be less than 150KB. Images over 150KB cannot be accepted. You should resize your image, or use another image, and upload again.
- You must check the ‘confirm’ box before you select the paperclip icon.
For more detailed information please see the ATU Student Guide to Online Registration
I am having difficulty completing a specific part of online registration
In the first instance, please refer to the ATU Student Guide to Online Registration.
This guide contains detailed information about each step of the online registration process. You will find helpful tips and screenshots to help you complete every activity.
If you continue to have difficulties, please contact the registration office of the campus you are attending.
I need further help with registration. Who can I contact?
Please email the registration office at:
onlinestudentreg.galwaymayo@atu.ie